1. About HARLEX
HARLEX provides immigration, study-abroad, Visit visa, Language, skilled courses. In providing these services we may need to collect personal information to assess eligibility, prepare applications, communicate with clients and provide appropriate guidance.
2. Information We Collect
Depending on the services you request, we may collect information such as:
- Full name
- Contact details, including phone number, email address, and correspondence address
- Date of birth- CNIC-MRC- FRC
- Nationality and country of residence
- Passport and identification details
- Educational qualifications and academic records
- Employment and professional history
- Language test results
- Immigration and visa history
- Travel history
- Family and relationship information relevant to an application
- Financial and employment information where required for an immigration or study application
- Documents and supporting evidence provided for an application
- Information submitted through enquiry, assessment, consultation, registration or application forms
- Communications and correspondence between you and HARLEX
- Information relating to your use of our website, including IP address, browser type, device information, and website activity where collected through cookies or similar technologies
3. How We Collect Information
We may collect information when you:
- Submit a form on our website
- Request an immigration or visa assessment
- Book or request a consultation
- Contact us by phone, email, WhatsApp, social media, or other communication channels
- Register for a course or training program
- Provide documents for an application
- Visit or interact with our website
- Communicate with our representatives or consultants
- Otherwise voluntarily provide information to us
4. How We Use Your Information
HARLEX may use your information to:
- Assess your eligibility for immigration, visa, study, or training options
- Provide consultations and professional guidance
- Prepare, review, and manage applications
- Communicate with you regarding your enquiry or application
- Request additional information or supporting documents
- Provide information about our services and courses
- Process registrations and manage training programs
- Coordinate with relevant institutions, authorities, representatives, or service providers where necessary
- Maintain client records
- Process payments and manage administrative matters
- Improve our website, services and client experience
- Respond to questions, complaints, or requests
- Meet legal, regulatory, professional or administrative obligations
- Protect our business, clients, website and systems against fraud, misuse or unauthorized activity
5. Immigration and Application Information
Immigration and visa applications can require sensitive and detailed personal information. Information and documents provided to us may be used to assess your circumstances, determine appropriate pathways, prepare application materials and support the delivery of the services you have requested.
Where necessary, information may be shared with relevant government authorities, educational institutions, employers, professional representatives or other parties involved in delivering your requested service.
You are responsible for ensuring that the information and documents you provide are accurate, complete, current and authentic.
6. Sharing Your Information
We do not sell or rent your personal information to any other.
We may share relevant information where reasonably necessary to provide our services or where permitted or required by law. These parties may include:
- Government departments and immigration authorities
- Embassies, consulates and visa authorities
- Universities, colleges, schools and educational institutions
- Employers or recruitment organizations where relevant to your requested service
- Authorized legal, immigration, educational or professional representatives
- Translation, documentation, courier, technology, payment or other service providers
- Professional advisers and contractors assisting us in delivering our services
- Law enforcement or regulatory authorities where legally required
7. International Transfers
Because immigration and study-abroad services frequently involve overseas institutions, government authorities and service providers, your information may be transferred to or accessed from countries outside Pakistan.
Where information is transferred internationally we will take reasonable steps to ensure that it is handled appropriately and in accordance with applicable privacy and data-protection requirements.
8. Cookies and Website Technologies
Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences and support marketing or analytics activities.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the website.
Where third-party analytics, advertising, or other technologies are used, those providers may process information in accordance with their own privacy policies.
9. Marketing Communications
With your permission where required we may contact you with information about:
- Immigration and visa services
- Study-abroad opportunities
- Skilled migration pathways
- Training and skilled courses
- Events, seminars and consultations
- Relevant updates, offers or educational content
10. Data Security
We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, misuse or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. You should therefore avoid sending highly confidential information through unsecured communication channels unless specifically requested by us.
11. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business and client records comply with legal or regulatory obligations, resolve disputes and protect our legitimate business interests.
When personal information is no longer required we may securely delete and destroy.
12. Your Privacy Rights
Depending on applicable law you may have rights relating to your personal information, which may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Ask us to update your information
- Request deletion of information where legally applicable
- Withdraw consent where processing is based on consent
- Object to certain uses of your information
- Request information about how your personal information is being used or shared
14. Children's Privacy
Our website and services are not intentionally designed to collect personal information from children without appropriate involvement or consent from a parent or legal guardian where required.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements or privacy practices.
Any updated version will be published on this page with a revised Last Updated date. We encourage you to review this page periodically.
16. Contact Us
If you have questions about this Privacy Policy, wish to exercise a privacy right or have concerns about how your information is handled, please contact HARLEX
HARLEX
Email: info@harlexinternational.com
Phone: +92 323 9892862
Address: 145, Civic Commercial Area, Sector C, Phase 5, D.H.A, Lahore
17. Important Notice
The information provided through our website is intended for general informational purposes and does not, by itself, constitute legal or immigration advice.
Immigration and visa requirements can change, and eligibility depends on individual circumstances and the rules applicable at the time of an application. Clients should provide complete and accurate information so that we can provide appropriate guidance based on the information available to us.

